#10 – Your waiting room matters
Next time you go to your office, enter through the front door instead of the back. Imagine your clients opening the door from a stuffy hallway and entering … your stuffy waiting room.
Take a look at the walls. Do you have faded Monet prints from your graduate school apartment hanging up there? Check the rug. Chances are it could use a swipe or two with the Bissell. Ask yourself – who was President when I picked out this furniture? If it was more than one President ago, it’s time to freshen things up. And I think we can all agree that no one needs to read a three year-old issue of Time magazine. Spend $50 a year on current, interesting magazines (for women AND men – not everyone is enthralled by the virtues of closet shoe organizers). And for goodness sake, NO FLUORESCENT LIGHTS! No one wants to look AND feel bad at the same time!
Your waiting room matters. They won’t notice the rug. But they will notice they feel good in your space.
Upping your game – a Lifeologie institute Core Values series –
Core value: comfortable client care
by Melanie Wells, LPC, LMFT