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10 things clients with therapists knew – They want to know you’re a person
As therapists, we like to think we’re bringing a lot of heavy gear into the room with us. Loaded up like Navy SEALs. We strap on our ed
10 things clients with therapists knew – They want to know who they’re talking to
Client care is the art of personalization. The art of treating people like people. People with names and stories. People who deserve to be tr
10 things clients with therapists knew – They want to be treated like people, not files
You’ve heard it before. Client care begins with the phone call. Too often we forget about the impetus for the call. The context. Year
10 things clients with therapists knew – They feel awkward and uncomfortable
Think of it as wearing itchy clothing around all day long – except the itching is in your soul and the itching never stops. People seek hel
10 things clients with therapists knew – Your waiting room matters
#10 – Your waiting room matters Next time you go to your office, enter through the front door instead of the back. Imagine your clients